As a Certification member, you are expected to stay within your thresholds for the Certification compliance metrics outlined below, by following industry best practices for complaints, unknown users, spam traps, Microsoft Sender Reputation Data (SRD), and blocklistings.
Compliance thresholds for certified IPs
|
Validity Certification |
|||
| SRD Volume | 0-4 | 5-10 | 11 or more |
| SRD Rate Threshold |
Not enforced | 5 Junk Votes | 45% |
|
Validity Certification |
||||
| SRD Volume | 0-9 | 10-30 | 31-50 | 51 or more |
| SRD Rate Threshold | Not enforced | 75% | 65% | 55% |
|
Validity Certification |
|
| Microsoft Complaint Rate Threshold (30 day average) |
All sending volumes 0.2% |
| Yahoo! Inbox Complaint Rate Threshold (30 day average) |
All sending volumes 0.2% |
| Comcast Complaint Rate Threshold (30 day average) |
All sending volumes 0.3% |
| Spam Trap Thresholds (30 day cumulative) |
3 Critical Trap Hits 5 Significant Trap Hits |
| RP Trap Network 1 Threshold (30 day cumulative) |
100 Trap Hits |
| Cloudmark Trap Threshold (30 day cumulative) |
100 Trap Hits |
| Cloudmark Complaint Rate Threshold (30 day average) |
1.0% |
| Blocklist Thresholds (Current listing) |
1 Critical Listing 2 Significant Listings |
Note: Certification only enforces on its mailbox provider complaint rate thresholds if you receive a set minimum number of complaints.
Here is the list of mailbox providers and the minimum number of complaints you need to receive in order for Certification to enforce its complaint rate thresholds:
- Microsoft: 200 complaints
- Yahoo!: 200 complaints
- Comcast: 100 complaints
- Cloudmark: 100 complaints