As a Certification member, you are expected to stay within your thresholds for the Certification compliance metrics outlined below, by following industry best practices for complaints, unknown users, spam traps, Microsoft Sender Reputation Data (SRD), and blacklistings.
Compliance thresholds for certified IPs
(as of December 13, 2017)
|
Return Path Certification |
|||
| SRD Volume | 0-4 | 5-10 | 11 or more |
| SRD Rate Threshold |
Not enforced | 5 Junk Votes | 45% |
|
Return Path Certification |
||||
| Group SRD Junk Votes | 0-9 | 10-30 | 31-50 | 51 or more |
| Group SRD Rate Threshold | Not enforced | 75% | 65% | 55% |
|
Return Path Certification |
|
| Microsoft Complaint Rate Threshold (30 day average) |
All sending volumes 0.2% |
| Yahoo! Inbox Complaint Rate Threshold (30 day average) |
All sending volumes 0.6% |
| AOL Overall Complaint Rate Threshold (30 day average) |
All sending volumes 0.3% |
| Comcast Complaint Rate Threshold (30 day average) |
All sending volumes 0.3% |
| Spam Trap Thresholds (30 day cumulative) |
3 Critical Trap Hits 5 Significant Trap Hits |
| RP Trap Network 1 Threshold (30 day cumulative) |
100 Trap Hits |
| Cloudmark Trap Threshold (30 day cumulative) |
100 Trap Hits |
| Cloudmark Complaint Rate Threshold (30 day average) |
1.0% |
| Blacklist Thresholds (Current listing) |
1 Critical Listing 2 Significant Listings |
Note: Certification only enforces on its mailbox provider complaint rate thresholds if you receive a set minimum number of complaints.
Here is the list of mailbox providers and the minimum number of complaints you need to receive in order for Certification to enforce its complaint rate thresholds:
- Microsoft: 200 complaints
- Yahoo!: 200 complaints
- Comcast: 100 complaints
- AOL: 100 complaints