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  1. Validity Help Center
  2. BriteVerify
  3. Frequently Asked Questions

Frequently Asked Questions

  • Migrating your account to Pay-as-you-go 2.0

    ⚠️ This article applies to Pay-as-you-go accounts only.  What is Pay-as-you-go 2.0? Pay-as-you-g...

  • Introducing Pay-as-you-go 2.0

    On March 17, we’ll be releasing some major updates for BriteVerify pay-as-you-go customers. We ca...

  • Why do I have limited time to download my records in BriteVerify?

    One of your most valuable assets is the personal data of your customers and subscribers—names, ph...

  • How Does BriteVerify Email Verification Work?

    BriteVerify’s platform tests the validity of an email address, in real time, in 3 simple steps: ...

  • How do I test Unknown and Accept All email statuses in BriteVerify?

    Developers usually have no problem finding invalid and valid addresses to test with their impleme...

  • What is BriteVerify's team-based functionality?

    As our service has grown over time, we’ve learned that one of the best ways to improve our produc...

  • What email addresses does BriteVerify identify as risky?

    BriteVerify sorts emails into different categories, where emails marked as “Valid” are not risky ...

  • BriteVerify FAQ

    WHAT WILL BRITEVERIFY CHARGE TO VERIFY MY EMAILS? Pricing starts at one penny per verification an...

  • Why is my BriteVerify account disabled?

    BriteVerify accounts are typically disabled if we think that the user hasn’t followed BriteVerify...

  • What is an Accept_All email status in BriteVerify?

    Accept-All emails are when a server is set to receive all emails at a specific domain, meaning th...

  • What is the difference between "Accept_all" and "Unknown" email statuses in BriteVerify?

    "Unknown" and "Accept_all" are 2 different status responses. For Unknown emails, the email addres...

  • Should You Keep or Remove the Accept All and Unknown Emails?

    The first thing to do is become informed about our status categories that make up the verificatio...

  • How to update account details or user email address and password?

    Updating your User login details As a user, you can manage changes to your email address or passw...

  • How often should I verify old email addresses?

    The quality of any email list gradually decays over time. The rate of decay will depend on man...

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