Frequently Asked Questions
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Migrating your account to Pay-as-you-go 2.0
⚠️ This article applies to Pay-as-you-go accounts only. What is Pay-as-you-go 2.0? Pay-as-you-g...
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Introducing Pay-as-you-go 2.0
On March 17, we’ll be releasing some major updates for BriteVerify pay-as-you-go customers. We ca...
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Why do I have limited time to download my records in BriteVerify?
One of your most valuable assets is the personal data of your customers and subscribers—names, ph...
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How Does BriteVerify Email Verification Work?
BriteVerify’s platform tests the validity of an email address, in real time, in 3 simple steps: ...
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How do I test Unknown and Accept All email statuses in BriteVerify?
Developers usually have no problem finding invalid and valid addresses to test with their impleme...
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What is BriteVerify's team-based functionality?
As our service has grown over time, we’ve learned that one of the best ways to improve our produc...
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What email addresses does BriteVerify identify as risky?
BriteVerify sorts emails into different categories, where emails marked as “Valid” are not risky ...
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BriteVerify FAQ
WHAT WILL BRITEVERIFY CHARGE TO VERIFY MY EMAILS? Pricing starts at one penny per verification an...
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Why is my BriteVerify account disabled?
BriteVerify accounts are typically disabled if we think that the user hasn’t followed BriteVerify...
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What is an Accept_All email status in BriteVerify?
Accept-All emails are when a server is set to receive all emails at a specific domain, meaning th...
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What is the difference between "Accept_all" and "Unknown" email statuses in BriteVerify?
"Unknown" and "Accept_all" are 2 different status responses. For Unknown emails, the email addres...
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Should You Keep or Remove the Accept All and Unknown Emails?
The first thing to do is become informed about our status categories that make up the verificatio...
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How to update account details or user email address and password?
Updating your User login details As a user, you can manage changes to your email address or passw...
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How often should I verify old email addresses?
The quality of any email list gradually decays over time. The rate of decay will depend on man...