Reputation
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Unable to Auto-Forward FBLs into 250ok within PowerMTA
PowerMTA users may report being unable to auto-forward feedback loops within PowerMTA. Auto-for...
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Why should I monitor feedback loops in 250ok?
Feedback loops are the mechanism ISPs like Hotmail and Yahoo! employ to report spam complaints to...
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How does 250ok collect feedback loop data?
When a recipient marks your message as spam, some ISPs offer a “feedback loop” so you can track c...
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Why am I seeing changes in the number of 250ok spam traps I hit on average?
While you may see a general average, 250ok cannot guarantee a baseline of how many spam traps you...
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If my IP is blocklisted or blocked by a specific ISP, will 250ok alert us?
Blacklist can only monitor public sources of data. This means private ISP blocklists, such as Com...
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What is 250ok's Reputation data retention policy?
Spam Traps & Phishing Data We indefinitely store message metadata (excluding images and links). I...
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What are rDNS issues identified in 250ok's Reputation?
As part of Reputation, we’re always monitoring your IPs and domains for rDNS (reverse DNS lookup...
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Why do I need to monitor IPs AND domains in 250ok's Reputation?
IP and domain monitoring have several different use cases: For blocklist monitoring, we monitor b...
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By entering my IP for monitoring can 250ok send an email from my IP?
No, since our blocklist monitoring and spam trap domains are inbound traffic only, no outbound me...
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Can I share SNDS data with my 250ok child accounts?
You certainly can. Simply click the toggle under “Visible to Child Accounts”. If enabled, this al...
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How do I integrate the SignalSpam feed into 250ok?
Not yet a Signal Spam partner? Click here to visit the organization’s website. Signal Spam is a F...
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How do I delete a SNDS key in 250ok?
For instructions on how to set up a Microsoft SNDS account, please see our blog post How to setu...
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Which providers contribute to Microsoft SNDS?
Microsoft SNDS covers outlook.com, hotmail.com, msn.com and live.com. It’s worth noting that SNDS...
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Which providers contribute to Signal Spam?
Sfr, Orange, and Laposte are all covered in the Signal Spam reports.
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Do SNDS or Signal Spam provide message samples in 250ok?
250ok’s SNDS interface does store message samples when provided by the SNDS data feed. In your S...
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How do I add SNDS keys to my 250ok account?
For instructions on how to set up a Microsoft SNDS account, please see our blog post How to setu...
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What do I do with 250ok Reputation data?
The Reputation spam trap and phishing data can most readily be used to help diagnose list acquis...
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The 250ok tool shows spam traps for a specific IP while Return Path is showing zero. Why would they be different?
Different spam trap networks will show different measurements, based upon the diversity and bread...
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How does 250ok get the content of emails that are sent to spam traps / honeypots?
Since our partners maintain a network of over 25 million mailboxes, they are able to provide us a...
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How does 250ok know that spam traps are being hit?
Our data partners manage all the associated domains and user accounts that receive messages into ...
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What does account or trap type (Grey, Pristine) mean in 250ok?
A pristine spam trap is an email account that is not previously known to have existed as a real u...
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What do I do when I see Grey or Pristine account types in 250ok?
Pristine: If you’re hitting pristine traps this typically indicates you have a bad data partner; ...
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What does ‘added to network’ mean in 250ok?
This is the date indicating when our data partner began operating the domain as a spam trap, both...
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Does any of the 250ok spam trap and phishing data really hurt my reputation?
We do not report this information to blocklists so as to damage your reputation. Think of the dat...
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How does 250ok determine that an email address is a spam trap / honeypot?
We determine that an email address is a trap because it is owned by one of the partners in our t...
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What is the 250ok phishing allowlist?
The phishing allowlist enables you to identify which IP addresses/DNS entries are actually legiti...