Gmail, Microsoft, and Verizon Media (Verizon, AOL, and Yahoo!)
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How to use email annotations to add your brand's logo for Gmail subscribers
When email annotations are implemented correctly, your logo appears with the email preview, along...
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What are the Gmail and Yahoo! smart unsubscribe features and how do they affect my email program?
What is the new smart unsubscribe feature for Gmail? According to AndroidPolice, Google is rollin...
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Microsoft’s Focused Inbox
What is Microsoft’s Focused Inbox? Focused Inbox is a feature included in Microsoft email product...
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How to sign up with Smart Network Data Services (SNDS)
Microsoft offers a service called Smart Network Data Services (SNDS) which helps senders monitor ...
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What do the filter results mean in Microsoft’s Smart Network Data Services (SNDS)?
The SNDS filter result gives you a percentage range of your email judged to be spam by Microsoft’...
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Verizon Media (AOL and Yahoo!) overview
Verizon Media is a subsidiary of Verizon Communications, a global telecommunications company. To ...
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Verizon Media (AOL and Yahoo!) sending best practices
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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Verizon Media (AOL and Yahoo!) troubleshooting support
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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What is Microsoft's Exchange Online Protection (EOP)?
Exchange Online Protection (EOP) is Microsoft's latest email filtering service to help companies ...
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Gmail overview
Gmail is a free, advertising-supported email service provided by Google. In 2012, it became the m...
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Gmail deliverability best practices
Gmail has high standards for marketers sending to their servers and expect them to consistently f...
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Gmail troubleshooting support information
This article provides information about troubleshooting email delivery problems at Gmail, includi...
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Gmail feedback loop (FBL) overview
Gmail offers a feedback loop (FBL) to high volume senders and email service providers (ESPs). The...
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Gmail Postmaster Tools overview
This article describes the Gmail Postmaster site, tools, reports, and data. It also explains how ...
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Microsoft (Outlook.com and Hotmail) overview
Hotmail was one of the first web-based email services, which launched in 1996. The name Hotmail w...
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Microsoft (Outlook.com and Hotmail) spam filter factors
Getting good inbox placement at Microsoft involves understanding the way Microsoft’s spam filter ...
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Microsoft (Outlook.com and Hotmail) deliverability best practices
The following is a summary of best practices for sending mail to Microsoft email users, including...
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Microsoft (Outlook.com and Hotmail) troubleshooting support information
This article provides troubleshooting information for senders having trouble getting email delive...
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What is Microsoft Smart Network Data Services (SNDS)?
Microsoft Smart Network Data Services (SNDS) is a free service Microsoft offers to senders that p...
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What does a Microsoft Junk Mail Reporting (JMR) Abuse Reporting Format (ARF) email look like?
There are two Abuse Reporting Format (ARF) email report formats used in the Microsoft Junk Mail R...
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What is Microsoft's SmartScreen spam filter?
SmartScreen® is filtering technology Microsoft developed and applies across its email platforms t...
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Yahoo! overview
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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Yahoo! deliverability and best practices
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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Yahoo! troubleshooting support information
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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What are the eligibility requirements for the Yahoo! Feedback Loop (FBL)?
To be eligible for the Yahoo! Feedback Loop (FBL), you must: Authenticate your outbound emails w...
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AOL overview
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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AOL deliverability best practices
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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AOL error codes overview
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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AOL troubleshooting support information
Verizon acquired AOL (2015) and Yahoo! (2017) and successfully merged their email infrastructures...
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Does Yahoo! offer whitelisting?
Yahoo! does not offer a whitelist, but they do have a program where high volume senders can submi...