Get started with Return Path Platform in SFMC
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Onboarding guide and checklist for Salesforce Marketing Cloud
Welcome to Validity for Email! You are on your way to maximizing subscriber reach and increasing ...
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What is a Matching ID and why you need to know about it: Salesforce Marketing Cloud
A Matching ID is a unique identifier assigned to each mailing that we use to track and report on ...
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What Salesforce Marketing Cloud permissions do I need to set up ESP Connect?
ESP Connect is an integration feature that uploads your Salesforce Marketing Cloud data into your...
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How to locate your MID number within Salesforce Marketing Cloud
Locate your MID number by hovering over your account name in the upper right corner within Salesf...
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Return Path Platform Onboarding SFMC (video)
This video is a thorough overview of Return Path Platform. If you want to view a specific topic, ...
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How to set up Alerts in the Return Path Platform-SFMC (video)
In this video you'll learn how to set up Inbox Placement Alerts, Smart Alerts, and Blocklist Aler...
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How to set up ESP Connect (video)
In this video we will show you how to set up ESP Connect. ESP Connect extends your insight into k...
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Submitting Inbox Preview Tests in Salesforce Marketing Cloud (video)
In this video we demonstrate how to submit test email campaigns to Inbox Preview in Salesforce Ma...
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How to seed with Salesforce Marketing Cloud Automation Studio (video)
In this video, learn how to configure programs in Salesforce Marketing Cloud to enable Inbox Moni...
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Seeding within Salesforce Marketing Cloud (video)
This video will guide you through the process of seeding your email deployment within Salesforce ...
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How to set up ESP Connect for Salesforce Marketing Cloud (SFMC)
ESP Connect is an integration feature that uploads your Salesforce Marketing Cloud data into your...
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Getting started with Email Client Monitor in Return Path Platform
Email Client Monitor provides a tracking pixel that allows you to track subscriber email client, ...
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How to seed in Automation Studio for triggered sends (PDF)
The attached guide includes a set of instructions for those who send triggered messages in Email ...
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How does seeding work when A/B testing?
The only way you can send to the seed list to get deliverability results when A/B testing is: Au...
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My ESP Connect integration failed, what do I do?
Make sure you entered the correct Client ID and Client Secret. Refresh the page to try again. I...
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My ESP Connect integration is set up correctly, why can't I see my data?
There are a few common reasons why you can't see your data: When ESP Connect is initially set up...
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Why does the ESP Connect send volume differ from what I see in Salesforce Marketing Cloud?
Data may take up to four hours to populate in Inbox Monitor for existing ESP Connect integrations...
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How long does it take for my ESP Connect data to appear in Inbox Monitor and how frequently is it updated?
When the ESP Connect integration is initially set up with Return Path, the first update will occu...