Troubleshooting suspensions and security compromises
-
My IP is within compliance thresholds, why was it suspended?
When checking your DPR, there is a scenario where an IP can be suspended from benefits, but an is...
-
Why is my Certified IP address suspended?
A Certified IP address may be suspended for being out of compliance with Certification standards ...
-
What is the difference between suspension and removal in the Certification program?
Under the Certification program, a sender's IP addresses will be suspended if they fall out of co...
-
Does my IP address or domain being suspended from Certification mean my email will get filtered to the spam folder or blocked?
Temporary suspension due to exceeding compliance thresholdValidity Certification uses a 30 day ro...
-
What causes security compromises?
Security compromises occur as a result of bad actors exploiting known vulnerabilities within your...
-
How does Validity detect a security compromise for your Certified IP?
Validity monitors the Certified IP addresses of all of its customers for suspicious activity 24 h...
-
What is a security suspension for a Certified IP address?
A security suspension results when email activity across a Certified IP address appears suspiciou...
-
What does it mean when a Certified IP address has a security compromise?
Because security is of the highest priority for Validity and our customers, we make it a point to...
-
What happens when Validity detects a security compromise of a Certified IP address?
Validity detects security compromises of your Certified IP addresses. When this happens, the foll...
-
What do the Certification security suspension notifications look like?
If your Certified IP address is suspended due to a security compromise, you will receive a notifi...
-
How does a security compromise affect my benefits in Validity's Certification program?
When Validity detects a security compromise of a Certified IP address, the IP address is suspende...
-
Why is a security suspension of a Certified IP address important to resolve?
A security suspension of a Certified IP address is very important to resolve in order to regain f...
-
What should I do if the security of my Certified IP address has been compromised?
A security compromise not only poses a risk to your Certified IP address but could negatively aff...
-
How to resolve a Certified IP security or policy suspension
Validity notifies you through email if one of your Certified IP addresses is suspended for a secu...
-
Which blocklists are monitored for Certification?
Validity monitors a variety of different blocklists for its Certification program. Below you can ...