Validity Help Center

How long is my subscription term?Everest Elements is a monthly subscription. Subscriptions will a...

  Orientation video that explains the onboarding process with Everest.  

This guide is for: Adding teammates, Monitoring Profiles, Sending to the Seed List, and Seed Weig...

For you to get the most out of your Everest Platform, we encourage you to attend a training sessi...

This guide is for: Dashboards & Alerts, DMARC Reports Forwarding, and Adding Competitors. Before ...

This guide is for: Feedback Loops, Signal Spam, Microsoft SNDS, and Google Postmaster integration...

This guide is for: Tracking Pixel and ESP integration. Before you start on the Advanced Setup, be...

Adding the Everest seed list to your Salesforce Marketing Cloud campaigns in Email can be done in...

This video provides you with an overview of Everest Partner Edition.  

Everest Partner Edition is designed for you to proactively monitor infrastructure and diagnose de...

Domain and IP pools allow you to organize domains, IP addresses, ranges, and CIDRs from across yo...

To set up a domain or IP pool in Partner Edition:  Sign in to Everest.  Use the navigation menu ...

In Everest Partner Edition, the child account view is for monitoring your own brands and subsidia...

To set up a child account:  Sign in to Everest.  Use the navigation menu at left to go to My Eve...

Dashboards enable you to visualize your data and discover trends with power and simplicity. The O...

When you’re on the Custom Dashboards tab, you can create, edit, or delete any number of custom da...

Certainly. Custom dashboards are a highly efficient way to collaborate with your team and focus o...

To add a new widget: Navigate to My Everest and then Dashboards. Open your dashboard of choice f...

First, in Microsoft Teams: Sign in to your Microsoft Teams account. Navigate to the Channel wher...

Creating an alert in Everest takes just a few steps Sign in to Everest by visiting everest.vali...

To edit an alert in Everest: Sign in to Everest by visiting everest.validity.com. Open My Everes...

To copy an existing alert: Sign in to Everest. Use the navigation menu at left to go to My Ever...

Sign into your Slack account by visiting https://slack.com/signin. If you need to find your Sla...

Sign into your PagerDuty account by visiting https://app.pagerduty.com/. If you don’t already...

Introduction This document describes the data schema used to send email-based information to a us...

This setup guide is intended for SFMC customers. If you are not a SFMC customer, please refer to ...

Integrating Amazon SES with Everest NOTE: The following documentation assumes you have an Amazon ...

What is it?  The Salesforce Marketing Cloud integration for Everest allows users to automatically...

The Salesforce Marketing Cloud integration for Everest allows users to automatically seed to thei...

For instructions on how to set up a Microsoft SNDS account, please see our blog post How to set ...

You can reset your password with the following steps: Go to the Everest sign in screen. Select ...

You can change your Everest password with the following steps: Sign in to Everest. Use the navi...

Users with administrator access can access Single Sign On settings.  To implement Single Sign On...

Yes. Account Owners and Administrators can add and remove additional users. To add multiple users...

Users with administrator access can set up and edit child accounts in Everest.  To set up a child...

To edit or remove a child account:  Sign in to Everest.  Use the navigation menu at left to go t...

Validating your list in Everest is a simple process that helps you easily maintain good list hygi...

Yes. Private Email Relay addresses return the same “valid” result as any other valid email addres...

Prior to sending your campaign, it’s important to check your content to make sure it's ready to b...

The Everest Design & Content feature gives you the opportunity to see how your campaigns will ren...

The Everest Design & Content feature gives you the opportunity to see how your campaigns will ren...

The Everest Design & Content feature gives you the opportunity to see how your campaigns will re...

When you create a spam test in Design & Content, there are many third parties involved in gettin...

VTO is an email service created by Yahoo to help senders improve incremental and life-time subscr...

Below is a high-level overview of how VTO works with a sender, Yahoo, and subscriber. Account se...

Prerequisites You must have DKIM implemented to use VTO. Learn how to set up DKIM and what a DKIM...

There are three options available to identify a VTO campaign.  X-header (existing) A sender can u...

View Time Optimization (VTO) identifies your campaigns using a combination of your DKIM signing d...

Occasionally, you may need to edit a VTO campaign you have already begun to set up (draft) or com...

1. Navigate to In-Flight - Inbox Placement 2. On the Overview tab, locate the Inbox Performance T...

A Matching ID is a unique identifier included in the header or body of your email and is used to ...

Adding your Everest seed list to Twilio SendgGrid is a two-step process: Configure and download ...

Export a full list of recipients from the Mailjet system to use the Everest Seed List Optimizer  ...

Add Everest seeds using SAP's Seed List option In February 2020 SAP Marketing Cloud added an enha...

Without seeing the domain distribution for a sender's subscriber base, many deliverability tools ...

Your Reputation data can help you in many ways. Spam trap and suspicious mail data can help diag...

The Monitoring Profiles tab in Reputation enables you to identify which IP addresses are associat...

When troubleshooting issues with the Everest Engagement tracking pixel, your Validity support rep...

Using a custom domain ensures that links used in another company's email does not influence your ...

The Location metric in Engagement provides a number of benefits. You can: Obtain a broad view of...

Users can filter results by Time of Day within Everest Engagement Overview and Audience Explorer....

DMARC reports provide insight into the authentication results sent from your domain. It also hel...

The DMARC Compliance score is the percentage of email by volume sent from your sending domains t...

Yes. Infrastructure allows you to monitor DMARC for as many domains as you like. To add a domain...

It is true that forwarded mail has traditionally been an issue. However, ARC (Authenticated Recei...

Unknown results within Infrastructure's Sender rDNS feature indicates Everest was unable to resol...