Validity Help Center

  Getting Started with Everest Essentials Account:Your Onboarding Guide and Checklist  Welcome to...

This video is a thorough overview of Everest. If you want to view a specific topic, just select i...

  Getting Started with Everest:Your Onboarding Guide and Checklist  Welcome to Everest. The Evere...

To select your default time zone: Sign in to Everest. Use the navigation menu at left to go to M...

To set up a monitoring profile in Everest: Sign in to Everest. Use the navigation menu at left t...

The Everest Seed List is a collection of email addresses owned by Validity where you send your em...

These are our current live training offerings. Please find the available schedule and registratio...

Dashboards enable you to visualize your data and discover trends with power and simplicity. The O...

When you’re on the Custom Dashboards tab, you can create, edit, or delete any number of custom da...

Certainly. Custom dashboards are a highly efficient way to collaborate with your team and focus o...

To add a new widget: Navigate to My Everest and then Dashboards. Open your dashboard of choice f...

Creating an alert in Everest takes just a few steps Sign in to Everest by visiting everest.vali...

To copy an existing alert: Sign in to Everest. Use the navigation menu at left to go to My Ever...

Sign into your Slack account by visiting https://slack.com/signin. If you need to find your Sla...

Sign into your PagerDuty account by visiting https://app.pagerduty.com/. If you don’t already...

For instructions on how to set up a Microsoft SNDS account, please see our blog post How to set ...

This document describes the data schema used to send email-based information to a user’s Everest ...

A merge tag (or personalization tag, replacement token, etc.) is a dynamic field provided by you...

For instructions on how to set up a Microsoft SNDS account, please see our blog post How to set ...

Yes. If you enable SNDS data sharing, this allows your child accounts to view SNDS data only for ...

Not yet a Signal Spam partner? Visit the Signal Spam website. Signal Spam is a French public/priv...

You can reset your password with the following steps: Go to the Everest sign in screen. Select ...

You can change your Everest password with the following steps: Sign in to Everest. Use the navi...

To implement and Single Sign On / SAML (Security Assertion Markup Language) access for Everest: ...

Yes. Account Owners and Administrators can add and remove additional users. To add multiple users...

Our API is real-time, and all data retrieved from the API is the same as what is currently availa...

Validating your list in Everest is a simple process that helps you easily maintain good list hygi...

The Everest Design & Content feature gives you the opportunity to see how your campaigns will ren...

The Everest Design & Content feature gives you the opportunity to see how your campaigns will re...

When you create a spam test in Design & Content, there are many third parties involved in gettin...

VTO is an email service created by Verizon Media to help senders improve incremental and life-tim...

Below is a high-level overview of how VTO works with a sender, Verizon Media, and subscriber. Ac...

Prerequisites You must have DKIM implemented to use VTO. Learn how to set up DKIM and what a DKIM...

There are three options available to identify a VTO campaign.  X-header (existing) A sender can u...

View Time Optimization (VTO) identifies your campaigns using a combination of your DKIM signing d...

Occasionally, you may need to edit a VTO campaign you have already begun to set up (draft) or com...

Without seeing the domain distribution for a sender's subscriber base, many deliverability tools ...

Everest Inbox Placement allows you to monitor the performance of campaigns across a variety of r...

The best file format for the Seed List Optimizer is a plain text file, with one email address or ...

When a campaign doesn't appear in Everest, you can typically narrow the problem down to one of tw...

By default, Everest looks for mail related to a specific Inbox Tests campaign for 48 hours. This...

If you notice that some but not all mail is consistently going missing (only at certain providers...

Your Reputation data can help you in many ways. Spam trap and suspicious mail data can help diag...

The Monitoring Profiles tab in Reputation enables you to identify which IP addresses are associat...

The Location metric in Engagement provides a number of benefits. You can: Obtain a broad view of...

Users can filter results by Time of Day within Everest Engagement Overview and Audience Explorer....

Some mailbox providers such as Google and Yahoo! will sometimes obscure engagement information, e...

In the Engagement section of Everest, the Daily Overview slideout features an Enthusiasm metric....

DMARC reports provide insight into the authentication results sent from your domain. It also hel...

The DMARC Compliance score is the percentage of email that authenticates with SPF and DKIM and a...

Yes. Infrastructure allows you to monitor DMARC for as many domains as you like. To add a domain...

It is true that forwarded mail has traditionally been an issue. However, ARC (Authenticated Recei...

Unknown results within Infrastructure's Sender rDNS feature indicates Everest was unable to resol...