250ok
Getting Started
-
250ok new user guide
We know that starting with a new tool can be intimidating, especially when it comes to the world ...
-
How do I implement an X-header or body tag to help identify my mail in 250ok's Inbox?
X-250ok-CID header: By adding a header to your email campaign, you can assist Inbox in uniquely ...
Your 250ok Account
-
How Can I Receive 250ok Alerts in PagerDuty?
Log into your PagerDuty account by visiting https://app.pagerduty.com/. If you don’t already ha...
-
Copying Alerts in 250ok
Login to the 250ok platform by visiting 250ok.com/app. Select Alerts from the 250ok app dashboa...
-
How Can I Receive 250ok Alerts in Slack?
Log into your Slack account by visiting https://slack.com/signin. If you need to find your Slac...
-
Where is my 250ok API key?
Finding your API key takes just a few clicks: Log in to 250ok. Click the gear icon at the top ri...
-
Does 250ok have an API Guide?
Yes we do! All of the API calls and endpoints are available at: 250ok API Guide Inside the API ...
-
Can I request API changes or features?
Certainly. Please send all API requests to support@250ok.com and we will run them by our technol...
Inbox
-
Why is my DKIM or SPF authentication partially invalid or failing in 250ok?
It’s not uncommon for DKIM or SPF records to be partially invalid. This can stem from a number o...
-
You’ve detected a sending IP in 250ok that isn’t mine. How did it get there?
When we retrieve a message from a mail server, ISPs are not always consistent in how they format ...
-
How does 250ok's Inbox rate calculation work?
When viewing the Inbox ISP Overview (clicking Inbox > Campaigns will take you to the Campaign Ove...
-
How will I know when the 250ok seedlist is updated?
250ok updates our seedlist on a monthly basis. Users will notice that the interface will display ...
-
How do I negate search terms in 250ok's Inbox campaign filters?
When filtering campaigns by subject in Inbox, users can search by partial or full subject lines. ...
-
Is there a way to export 250ok Inbox results to a spreadsheet?
Yes! You can export information anywhere you see ‘Download CSV’ or ‘Export’ buttons.
Reputation
-
Unable to Auto-Forward FBLs into 250ok within PowerMTA
PowerMTA users may report being unable to auto-forward feedback loops within PowerMTA. Auto-for...
-
Why should I monitor feedback loops in 250ok?
Feedback loops are the mechanism ISPs like Hotmail and Yahoo! employ to report spam complaints to...
-
How does 250ok collect feedback loop data?
When a recipient marks your message as spam, some ISPs offer a “feedback loop” so you can track c...
-
Why am I seeing changes in the number of 250ok spam traps I hit on average?
While you may see a general average, 250ok cannot guarantee a baseline of how many spam traps you...
-
If my IP is blocklisted or blocked by a specific ISP, will 250ok alert us?
Blacklist can only monitor public sources of data. This means private ISP blocklists, such as Com...
-
What is 250ok's Reputation data retention policy?
Spam Traps & Phishing Data We indefinitely store message metadata (excluding images and links). I...
DMARC
-
Will forwarded mail get rejected if I implement a DMARC reject policy?
It is true that forwarded mail has traditionally been an issue. However, there are two variables ...
-
What does my 250ok DMARC Compliance score mean?
This is a simple trend chart of how well your DMARC implementation is performing. DMARC complian...
-
What can 250ok's DMARC reports actually tell me?
There are three layers off visibility you can gain from the DMARC data with each having their ow...
-
How is 250ok's DMARC solution different?
The first key difference is usability. Our interface is intuitive and easy to use. DMARC is ofte...
-
Does 250ok's DMARC allow me to monitor multiple domains?
Yes. Our DMARC Configuration wizard allows you to monitor DMARC for as many domains as you’d lik...
-
What Are “Unknown” Results in 250ok DMARC Sender rDNS?
“Unknown” results within DMARC indicate that 250ok was unable to resolve the reverse DNS of the a...
Design
-
How do I use 250ok Design’s Spam Test tool?
250ok Design Spam Test from 250ok on Vimeo. 250ok’s new DESIGN tool gives you the opportunity t...
-
How do I use 250ok Design’s Campaign Builder and Templates tools?
250ok Design Campaign Builder from 250ok on Vimeo. 250ok’s new DESIGN tool not only gives you t...
-
What is the 250ok Design tool?
250ok’s new DESIGN tool gives you the opportunity to see how your campaigns will render across m...
-
I sent a Design Spam test but I don’t see it in 250ok
If you have emailed a test to 250ok Design’s Spam Tests tool but I haven’t seen it appear in the...
-
What does a '405 Method Not Allowed' response code mean in 250ok's Design feature?
250ok’s Design will provide information on exceptions being returned when viewing links under the...
-
Why are some 250ok design tests blank or take long to render?
When you submit creative for a design test, we run your content through a number of devices and ...
Analytics
-
How do the Apple Mail Privacy Protection changes affect 250ok?
The 250ok Analytics section currently excludes pixels fired by Gmail and Yahoo image proxies from...
-
Why am I seeing “Image Proxy” results in 250ok Analytics?
Some ISPs (Google, Yahoo, etc.) will sometimes obscure Analytics information, eliminating the abi...
-
What are the “Engagement Time” ranges in 250ok Analytics?
Users can filter results by “Engagement Time” within 250ok Analytics’ Engagement Overview and Aud...
-
What does the '302 Found' response code mean in 250ok's Analytics?
250ok’s Analytics will provide information on exceptions being returned as part of the Email Prev...
-
How do I Create a New Analytics Campaign in 250ok's Analytics?
Go to your Campaigns screen and click the “Create Campaign” button at the top right. You’ll be p...
-
How is the 250ok Analytics Geolocation chart / section useful?
Geolocation provides a number of benefits in email analytics: Provide a simplistic view of where...