Certification
The Certification program helps make sure your email is delivered to your subscribers’ inboxes. Getting and staying certified positively influences inbox placement rates with major mailbox providers like Yahoo!, Microsoft, AOL, Comcast, and more. Use this section to find general information about the program, or get detailed answers about Certification compliance and Sender Reputation Data (SRD).
Becoming certified
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Certification Requirements (PDF)
Validity Certification Requirements include comprehensive information for senders who are interes...
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Certification for Mandated Mail Requirements (PDF)
Validity for Email—Certification for Mandated Mail provides an expedited path to the Certificati...
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Getting Certified
What is Return Path’s Certification program? Return Path Certification is the industry’s most uni...
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What is Certification? (video)
This video gives you a thorough explanation of Return Path's Certification.
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ASP Certification Requirements (PDF)
Application Service Provider (ASP) Certification certifies entities who are contracted to send tr...
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Application Service Provider (ASP) Certification FAQ
What is ASP Certification? Application Service Provider (ASP) Certification certifies entities wh...
Certification training
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Certification: Daily Performance Report (video)
This video gives you an overview of Return Path's Certification Daily Performance Report.
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IP Certification: IP Dashboard and Trends overview (video)
In this video, you’ll learn how to use the Return Path IP Certification user interface to monitor...
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IP Certification: How to add, remove and name certified IP addresses (video)
In this video, you’ll learn how to manage the IP addresses that you have enrolled in the Return P...
Managing your Certification account
See all 1 articlesUnderstanding Sender Reputation Data (SRD)
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What is Sender Reputation Data (SRD)?
Sender Reputation Data (SRD) is a unique email feedback system operated by Microsoft. The goal of...
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How does the Microsoft Sender Reputation Data (SRD) voting system work?
The Sender Reputation Data program is a unique email feedback system operated by Microsoft, in wh...
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What do the Microsoft Sender Reputation Data (SRD) panelist emails look like?
Microsoft Sender Reputation Data (SRD) emails are wrapped and redelivered by Microsoft for the pu...
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Why did my IP address suddenly show a large change in Sender Reputation Data (SRD) votes?
Sometimes a certified IP address may experience a large and sudden increase or decrease in the nu...
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How can I lower my Sender Reputation Data (SRD) rates?
A high Sender Reputation Data (SRD) rate can have a detrimental impact to your inbox placement ra...
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How are Microsoft Sender Reputation Data (SRD) rates used in IP Certification compliance?
Microsoft Sender Reputation Data (SRD) rate is a compliance metric used in the Return Path Certif...