The Certification program helps make sure your email is delivered to your subscribers’ inboxes. Getting and staying Certified positively influences inbox placement rates with major mailbox providers like Yahoo!, Microsoft, AOL, Comcast, and more. Use this section to find general information about the program, or get detailed answers about Certification compliance and Sender Reputation Data (SRD).
- What should I do if the security of my Certified IP address has been compromised?
- How does Return Path detect a security compromise?
- What causes security compromises?
- What do the Certification security suspension notifications look like?
- What does it mean when a Certified IP address has a security compromise?
- What updates and communication can I expect to receive from Return Path regarding the Certification program?
- Certification Standards and Requirements (PDF)
- What are the security requirements for Certification?
- As a Certified sender, why do I need to represent myself truthfully and accurately and how do I do it? (PDF)
- What types of email programs are not eligible for the Return Path Certification program? (PDF)
- Why am I required to send from a dedicated IP address for the Certification IP Whitelist?
- What is clear and conspicuous disclosure, and what, as a Certified sender, must I do to offer it?
- ★ How can I lower my Sender Reputation Data (SRD) rates?
- What is Sender Reputation Data (SRD)?
- How does the Microsoft Sender Reputation Data (SRD) voting system work?
- How are Sender Reputation Data (SRD) panelists selected?
- What do the Microsoft Sender Reputation Data (SRD) panelist emails look like?
- Why did my IP address suddenly show a big increase in Sender Reputation Data (SRD) votes?