If you notice that some of your 250ok Design Test renderings haven’t processed or appear strange, use the following steps to attempt reprocessing the renderings.

• Log in to 250ok and go to Design > Design Tests > click on the rendering in question.
• If one or more renderings are showing that they did not process or may be displaying incorrectly:
  • Click the Refresh button next to the individual renderer’s name.
  • You can also select multiple renderers by clicking the Actions drop down in the Design Test navigation bar to open the Choose Rendering Clients window.
  • Select the rendering clients you would like to reprocess previews for.
  • Click the Reprocess Previews button.
• If all renderings are showing that they did not process or may be displaying incorrectly…
  • Click the Actions drop down in the Design Test navigation bar to open the Choose Rendering Clients window.
  • Check the WEBMAIL, DESKTOP, and MOBILE/TABLET boxes.
  • Click the Reprocess Previews button.
• If you are still seeing issues with your renderings after reprocessing your previews contact support@250ok.com for additional assistance.