If you notice that some of your 250ok Design Test renderings haven’t processed or appear strange, use the following steps to attempt reprocessing the renderings.
- Log in to 250ok and go to Design > Design Tests > click on the rendering in question.
- If one or more renderings are showing that they did not process or may be displaying incorrectly:
- Click the Refresh button next to the individual renderer’s name.
- You can also select multiple renderers by clicking the Actions drop down in the Design Test navigation bar to open the Choose Rendering Clients window.
- Select the rendering clients you would like to reprocess previews for.
- Click the Reprocess Previews button.
- If all renderings are showing that they did not process or may be displaying incorrectly…
- Click the Actions drop down in the Design Test navigation bar to open the Choose Rendering Clients window.
- Check the WEBMAIL, DESKTOP, and MOBILE/TABLET boxes.
- Click the Reprocess Previews button.
- If you are still seeing issues with your renderings after reprocessing your previews contact support@250ok.com for additional assistance.