Problem Categories are mappings provided by Return Path to help Partner Platform users make sense of the hashed Cloudmark identifier. Use the following categories to identify similarities between campaigns that were voted as spam.

Attachments - the attachment in this campaign was flagged as harmful (identifier for this category ends in 14)

URL -  campaigns containing a URL that was seen in this campaign were reported as spammy by recipients. (identifier for this category ends in 8)

Email Content - campaigns with similar message bodies were reported as spammy by recipients. (identifier for this category ends in 9, 21)

Header/Body - campaigns with similar elements in the header or body of the email were reported as spammy by recipients. (identifier for this category ends in 10 or 19)

IP Reputation -  messages received from this IP were reported as spammy by recipients.  (identifier for this category ends in 17)

Image - campaigns with an image that was seen in this campaign were reported as spammy by recipients. (identifier for this category ends in 18)

Redirects - campaigns with a redirect that was seen in this campaign, such as googlepages.com, bit.ly, etc. were reported as spammy by recipients. (identifier for this category ends in 20)

Multiple Issues -- campaigns with many components in this campaign were reported as spammy by recipients. (identifier for this category ends in 22)

For further help, reach out to Return Path support here.