With Email Client Monitor you can receive subscriber-level data from your customized pixel. The pixel subscriber-level data is available through emails sent by Return Path daily. Subscriber-level data shows interactions of each individual subscriber. In order to get this kind of detailed data, you need to implement the Subscriber ID special tag in the pixel. If you wish to receive just the extracts, you do not need to implement the subscriber ID.
The email extracts are delivered at 6:30 p.m. MST, or 00:30 UTC.
The data is loaded once a day and includes the previous day’s data.
Note: Be sure to use unique and random non-identifiable subscriber IDs that don't contain the subscriber's actual email address information.
Email download steps
If you want to receive your subscriber-level data through an email download, then complete the following steps:
- Tell your account representative that you would like to receive Email Client Monitor subscriber-level daily extracts through a link emailed to you by Return Path. After you’ve talked to your account representative and you are set up to receive the data, you will receive daily emails with the subject line, “Email Client Monitor Subscriber Level Data for [date]”.
- Select the link in the email to download the CSV file with your subscriber-level data. The link expires after 30 days; Return Path only guarantees having the extract for 30 days.