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What updates and communication can I expect to receive from Return Path regarding the Certification program?

Return Path communicates on an ongoing basis with all Certification customers, whether they are new to the Certification program or are long-time customers.

After you are accepted into the Certification program, you receive information about:

  • Getting started
  • How to understand the Daily Performance Report (DPR)
  • Staying compliant with the Certification standards and requirements
  • Keeping subscribers engaged
  • Avoiding spam complaints
  • Removing spam traps
  • How to re-enable suspended IP addresses

Once in the program, you continue to receive communication from the Return Path Certification team through the DPR.

System updates and announcements, including product enhancements and data issues, also can be found on your Return Path Dashboard. 

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