Free overview

Free is one of the largest telecommunication companies in France and is a subsidiary of Iliad SA. It started business in 1999 during the dot-com boom and quickly gained popularity as an internet provider. Free now offers numerous services to its customers including internet access, mobile phones, television, and email. 



Europe, Middle East and Africa (EMEA): France



Free does not publish specific setting information but does pay close attention to senders that abuse their resources. Monitor your bounce messages closely for errors indicating too many connections and excessive throughput.

Feedback loop (FBL) application


Postmaster site

English Postmaster Site

French Postmaster Site

Return Path partnership with Free

Free does not have a data partnership with Return Path.

Free delivery mediation

Free has a public escalation process to investigate delivery problems and remove blocks, however, not every request for support receives a response. Their postmaster website provides mediation instructions for senders to request more information or to report false positives. 

Return Path guidance

Return Path understands Free well and may be able to diagnose deliverability issues.


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